Privacy Policy – Crans Montana Ski

Last updated: 2025

This Privacy Policy explains how Crans Montana Ski (“we”, “our”, “us”) collects, uses and protects your personal data when you visit www.cransmontanaski.ch or contact us to request ski lessons or related services.

1. Who We Are

Website: www.cransmontanaski.ch
Brand name: Crans Montana Ski
Contact: via WhatsApp or contact form on the website

Crans Montana Ski provides information and reservation services for private ski lessons and winter experiences in collaboration with local instructors and partner ski schools.

2. What Personal Data We Collect

We may collect and process the following data:

• Name

• Email address

• Phone number (including WhatsApp)

• Preferred language

• Booking details (dates, group size, level)

• Any information you voluntarily provide via forms or messages

We do not collect sensitive personal data.

3. How We Use Your Data

Your personal data is used exclusively to:

• Process and manage ski lesson reservation requests

• Communicate with you via WhatsApp or email

• Check instructor availability with local partners

• Improve website performance and user experience

• Comply with legal obligations

We do not sell or rent your personal data.

4. Data Sharing with Third Parties

To provide the requested services, we may share only the necessary information with:

• Local ski instructors

• Partner ski schools involved in your booking

This data is shared solely for booking and service delivery purposes.

We may also use trusted service providers for:

• Website hosting

• Website analytics (e.g. Google Analytics, if accepted)

5. Cookies

We use cookies to:

• Ensure proper website functionality

• Analyze website traffic and usage

You can manage or withdraw your consent at any time via the cookie banner or your browser settings.

For more information, please refer to our Cookie Policy.

6. Legal Basis for Processing

We process personal data based on:

• Your consent

• The performance of a contract or pre-contractual measures

• Our legitimate interest in providing and improving our services

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Your Rights

Under applicable data protection laws (GDPR / Swiss data protection law), you have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

• Object to data processing

• Request data portability

To exercise your rights, please contact us via the contact details on our website.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or misuse.

10. External Links

Our website may contain links to external websites (e.g. ski resorts, lift pass providers).
We are not responsible for the privacy practices of third-party websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.

12. Contact

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us via www.cransmontanaski.ch.